Returns & Exchanges

At Beher USA, we take pride in the quality of our premium Iberian products. Due to the perishable nature of our food items, we offer returns or replacements only for products that arrive damaged or defective within 14 days of delivery.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please immediately inspect your package and ensure all vacuum-sealed products are intact and at the appropriate temperature.

• 2.
  Document Issues

  If you notice any damage or quality concerns, take clear photographs of the product and the shipping label to assist our quality control team.

• 3.
  Contact Support

  Email our customer service team at [email protected] with your order number and the documentation of the issue within 48 hours of receipt.

• 4.
  Resolution Process

  Once approved, we will issue a full refund to your original payment method or ship a replacement product at no additional cost to you.